Returns & Refunds
RETURNS:
Return Policy
You may return unopened items* purchased from us for any reason for a full refund* within sixty (60) days of purchase.
*Applicable return shipping fees may be deducted from your final refund total.
Return Instructions
Step 1: Contact Customer Service at 615.907.7460 or info@greenrisetech.com for a Return Merchandise Authorization number.
Step 2: Safely package and return your items in sturdy packaging. Products must be received unopened and in new condition. Package items tightly and securely as we need to receive them in new condition. We are not responsible for breakage or damage during shipment of returned items.
Step 3: Enclose the RMA in your packaging.
Step 4: Seal the package securely and return to the address below:
ATTN: RETURNS
Greenrise Technologies
136 Center Point Rd South
Hendersonville, TN 37075
Step 5: Take the package to your preferred shipping location to have it delivered to us.
Incorrect Items
In the event that we inadvertently shipped you the wrong item we will gladly take the item back and either process a full refund or facilitate an exchange.
In the event that you inadvertently ordered the wrong item our standard refund policy applies.